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How are dental claims paid?
Once we receive a valid claim, we will re-pay your costs according to your policy entitlements straight into your bank account.
What do you mean when you say ‘Start claiming’?
This is the set amount of time you'll need to wait before you can claim for certain treatments. For example, you can claim towards check ups from day one on your policy but will need to wait 2 months before claiming for a filling.
Can I claim for something that has been treated in the past?
Unfortunately we're unable to provide cover for dental treatment you knew about, had treated, or arranged to see a dentist about in the 12 months prior to your start date.
What does the 80% mean in ‘Uncover your smile’
If you make a claim for a treatment such as a hygienist visit, we'll pay 80% of the cost of the treatment up to the annual maximum benefit.
We’ve got a lot more useful questions and answers on our FAQs pageCheck them out