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For all your questions….

Here you’ll find the answers to frequently asked questions about dencover’s products, plans and jargon busting terms.

Jargon buster

Here we’ll help you to understand some of the commonly used jargon within dental insurance.
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Qualifying period

the period after the start date during which we will not cover you for dental treatment that is identified as being clinically necessary, whether or not the treatment actually happened during this period. Please see the Table of Benefits to see what qualifying periods apply to your cover. The qualifying period applies to each member.

Premium

the amount stated on the schedule that you agree to pay each month in return for the cover we provide.

Relative

a partner, child or any other immediate family member related to you by blood or law.

Call-out fee

the cost of attending a dental practice outside practice hours when you're seen by a dentist or specialist.

Primary member

the insured person who purchases the policy. This person must be 18 years or older and be permanently living in the UK.

Cancer (oral)

a diagnosis of a malignant tumour

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