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For all your questions….

Here you’ll find the answers to frequently asked questions about dencover’s products, plans and jargon busting terms.

Jargon buster

Here we’ll help you to understand some of the commonly used jargon within dental insurance.
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Member

the insured person(s) who we have approved to join, and who is listed on the schedule.

Primary member

the insured person who purchases the policy. This person must be 18 years or older and be permanently living in the UK.

Start date

the date when cover under this policy starts, as noted on the schedule.

Partner

your legally married husband or wife, or your registered civil partner, or a person who is permanently living with you in the same household as if they were your husband or wife or registered civil partner.

Reimbursement

This is the amount you will be paid by dencover following receipt of a valid claim. This will be calculated based on your policy and benefit entitlements.

Clinically necessary

treatment recommended by a dentist or specialist to ensure the maintenance of good oral health.

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