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For all your questions….

Here you’ll find the answers to frequently asked questions about Dencover’s products, plans and jargon busting terms.

Jargon buster

Here we’ll help you to understand some of the commonly used jargon within dental insurance.
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Schedule

the document containing information about you

Additional adult

up to 3 adult relatives of the primary member including: a partner, siblings, children (older than 18) and parents living in the UK in the same property as the primary member

Clinically necessary

treatment recommended by a dentist or specialist to ensure the maintenance of good oral health.

Emergency

a single initial dental appointment that you urgently need outside of practise hours to get immediate treatment

Reimbursement

This is the amount you will be paid by Dencover following receipt of a valid claim. This will be calculated based on your policy and benefit entitlements.

Start date

the date when cover under this policy starts, as noted on the schedule.

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