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For all your questions….

Here you’ll find the answers to frequently asked questions about Dencover’s products, plans and jargon busting terms.

Jargon buster

Here we’ll help you to understand some of the commonly used jargon within dental insurance.
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Reimbursement

This is the amount you will be paid by Dencover following receipt of a valid claim. This will be calculated based on your policy and benefit entitlements.

Treatment

work carried out on the member’s teeth and / or gums that is covered by this policy.

Additional adult

up to 3 adult relatives of the primary member including: a partner, siblings, children (older than 18) and parents living in the UK in the same property as the primary member

Benefit limit

the most we will pay as set out in the Table of Benefits.

Schedule

the document containing information about you

Primary member

the insured person who purchases the policy. This person must be 18 years or older and be permanently living in the UK.

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