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For all your questions….

Here you’ll find the answers to frequently asked questions about dencover’s products, plans and jargon busting terms.

Jargon buster

Here we’ll help you to understand some of the commonly used jargon within dental insurance.
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Additional adult

up to 3 adult relatives of the primary member including: a partner, siblings, children (older than 18) and parents living in the UK in the same property as the primary member

Emergency

a single initial dental appointment that you urgently need outside of practice hours to get immediate treatment

Accident

a sudden and unexpected injury to the mouth which requires treatment

Relative

a partner, child or any other immediate family member related to you by blood or law.

Premium

the amount stated on the schedule that you agree to pay each month in return for the cover we provide.

Member

the insured person(s) who we have approved to join, and who is listed on the schedule.

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