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Here you’ll find the answers to frequently asked questions about Dencover’s products, plans and jargon busting terms.
Here we’ll help you to understand some of the commonly used jargon within dental insurance.
Chat with us to suggest more jargon for us to bust!
treatment recommended by a dentist or specialist to ensure the maintenance of good oral health.
the period after the start date during which we will not cover you for dental treatment that is identified as being clinically necessary, whether or not the treatment actually happened during this period. Please see the Table of Benefits to see what qualifying periods apply to your cover. The qualifying period applies to each member.
This is the amount you will be paid by Dencover following receipt of a valid claim. This will be calculated based on your policy and benefit entitlements.
work carried out on the member’s teeth and / or gums that is covered by this policy.
a single initial dental appointment that you urgently need outside of practice hours to get immediate treatment
the 12-month period immediately following the start date and each period of 12 months after that.