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For all your questions….

Here you’ll find the answers to frequently asked questions about Dencover’s products, plans and jargon busting terms.

Jargon buster

Here we’ll help you to understand some of the commonly used jargon within dental insurance.
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Treatment

work carried out on the member’s teeth and / or gums that is covered by this policy.

Benefit limit

the most we will pay as set out in the Table of Benefits.

Qualifying period

the period after the start date during which we will not cover you for dental treatment that is identified as being clinically necessary, whether or not the treatment actually happened during this period. Please see the Table of Benefits to see what qualifying periods apply to your cover. The qualifying period applies to each member.

Additional adult

up to 3 adult relatives of the primary member including: a partner, siblings, children (older than 18) and parents living in the UK in the same property as the primary member

Primary member

the insured person who purchases the policy. This person must be 18 years or older and be permanently living in the UK.

Member

the insured person(s) who we have approved to join, and who is listed on the schedule.

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