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For all your questions….

Here you’ll find the answers to frequently asked questions about Dencover’s products, plans and jargon busting terms.

Jargon buster

Here we’ll help you to understand some of the commonly used jargon within dental insurance.
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Qualifying period

the period after the start date during which we will not cover you for dental treatment that is identified as being clinically necessary, whether or not the treatment actually happened during this period. Please see the Table of Benefits to see what qualifying periods apply to your cover. The qualifying period applies to each member.

Primary member

the insured person who purchases the policy. This person must be 18 years or older and be permanently living in the UK.

Cancer (oral)

a diagnosis of a malignant tumour

Call-out fee

the cost of attending a dental practice outside practice hours when you're seen by a dentist or specialist.

Partner

your legally married husband or wife, or your registered civil partner, or a person who is permanently living with you in the same household as if they were your husband or wife or registered civil partner.

Relative

a partner, child or any other immediate family member related to you by blood or law.

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